Strategic White-Label Partnership
A Long-Term Partnership with a European E-commerce Agency
Multi-year collaboration delivering complex Magento solutions with enterprise ERP integrations for a diverse portfolio of end clients.
Introduction
This case study highlights our multi-year partnership with a leading European e-commerce agency. It is a relationship where we have served as the dedicated development team for their most complex client projects.
Key Agency Requirements
Reliable Technical Partner
Capable of handling demanding projects
Enterprise ERP Integration Expertise
SAP, Dynamics 365, and custom systems
Consistent Project Delivery
Across multiple concurrent clients
The Challenge
Scaling Capabilities Without Scaling Overhead
The agency faced a fundamental challenge: winning and executing high-value projects that exceeded their internal development capacity. They needed a reliable technical partner capable of handling demanding projects featuring complex logic, sensitive data flows, and intricate enterprise ERP integrations—all without the overhead of hiring, training, and managing a larger internal team.
The Solution
A Deep, Strategic White-Label Partnership
We established ourselves as the agency's go-to development partner for their most challenging e-commerce implementations. Operating under a white-label model, we provide end-to-end technical services that allow the agency to confidently pursue and win projects they could not otherwise have handled.
Magento Development
Complex multi-store and enterprise implementations
ERP Integration
SAP, Dynamics 365, and custom systems
Complex Data Flows
Omnichannel, inventory, and pricing systems
Long-Term Support
Ongoing maintenance and evolution
The Approach
Embedded Partnership, Not Outsourcing
Our relationship goes far beyond typical outsourced development. We have evolved into a true, embedded extension of the agency's team:
- Direct involvement in technical strategy and planning
- Ownership of architecture decisions
- Seamless communication with project stakeholders
Partnership Evolution
Initial Project
Established trust through successful delivery
Expanded Scope
Took on more complex ERP integrations
Strategic Partner
Involvement in technical strategy and planning
System Orchestrator
Full ownership of technical decisions and architecture
Project Types Delivered
SAP
Business One & S/4HANA integrations
D365
Dynamics 365 commerce flows
B2B
Complex pricing & catalogs
OC
Omnichannel fulfillment
Project Scope
A Diverse and Demanding Portfolio
The breadth and depth of the projects we have tackled are substantial, including:
Enterprise ERP Integrations
SAP Business One, S/4HANA, and Microsoft Dynamics 365
Complex B2B Commerce
Custom pricing logic, tiered catalogs, and approval workflows
Omnichannel Solutions
Click-and-collect, ship-from-store, multi-warehouse fulfillment
The Results
Mutual Growth and Strategic Value
This partnership has created measurable value for both organizations, enabling growth and capability expansion.
20+
Projects successfully delivered
Reduced technical risk for agency
Expanded service offerings
Consistent delivery quality
Conclusion
A Model for Strategic Development Partnerships
This long-standing partnership is a powerful example of how we add value to agencies and larger organizations. By providing deep expertise, consistency, and a reliable capacity for complex work, we allow our partners to grow their business, win challenging projects, and serve their own clients more effectively.
Our role has evolved from development partner to strategic system orchestrator, reflecting the trust and depth of collaboration that defines this relationship.
Looking for a Reliable Development Partner?
Whether you're an agency seeking technical capacity or a business needing complex e-commerce solutions, we're ready to discuss how we can help.